AI Concierge
An AI assistant that answers, qualifies, and books for you, around the clock.
What it is
The AI Concierge is a customer-facing assistant trained on your business. It works across your website chat and your phone line, handling routine questions and bookings so every inquiry is answered instantly and nothing goes to voicemail.
An AI concierge greets every visitor and caller, answers common questions in your voice, captures their details, and books the job, even at 2am, even when you're on a job site.
Who it's for
It is built for businesses whose customers reach out at all hours and expect an answer, emergency trades, appointment-driven services, and shops with real walk-in traffic. If your voicemail is currently your after-hours receptionist, the concierge is a serious upgrade.
- AI concierge trained on your business
- Website chat and phone channels
- Instant answers to common questions
- Lead capture and booking integration
- Human handoff when it matters
- Monthly tuning and improvements
Around 62% of calls to local businesses go unanswered, and most of those callers never try again, they just call the next name on Google. An AI Concierge answers every one, day or night, turning missed calls and after-hours inquiries into booked jobs.
at local businesses, and most callers never try again
answers and books even at 2am, holidays included
leads you would otherwise miss overnight, captured
What this looks like in practice
Real tools and use cases, tailored to how your business actually runs.
Website chat concierge
An assistant on your site greets every visitor, answers their questions in your voice, and turns curiosity into booked appointments, without you lifting a finger. It is like having your best front-desk person available on every page of your website, around the clock.
AI phone answering
When you can't get to the phone, the concierge picks up, answers common questions, and qualifies the caller, so nothing ever rolls to voicemail. Every caller gets a warm, immediate response instead of a dead end, and you get the details captured and waiting for you.
Booking assistant
It handles scheduling from start to finish: checks your availability, confirms the job details, and drops the appointment straight onto your calendar. Then it sends the confirmations and reminders that make sure the customer actually shows up.
Smart human handoff
When a conversation genuinely needs a person, a sensitive situation, an unusual request, a big-ticket job, the concierge hands off smoothly to you or your team with the full context attached. Nothing feels robotic, and nothing gets dropped in the transfer.
Never miss an inquiry again, even after hours, and give every customer an instant, helpful answer.
AI Concierge, answered
No. We train it on your business and your voice so it answers the way you would, and it hands off to a human when a conversation needs one.
On your website chat and your phone line, so visitors and callers both get an instant response.
That's when it earns its keep. It answers, qualifies, and books around the clock, so late-night inquiries become booked jobs instead of lost ones.
Explore the rest
Ready to turn your website into a lead machine?
Request a free website and lead-system audit. We'll review your current site and local competitors and show you exactly where the leads are leaking.